Part Time Receptionist Position

Join One of Central Alberta's Most Established Spa Teams

For over 25 years, we have been helping clients relax, heal, and feel their best while building a positive workplace culture for our team. We are currently seeking a passionate and professional Registered Massage Therapist to join our award-winning spa in Red Deer.

• 10-Time Consumer Choice Award Winner
• Excellence in Workplace Culture Award

Why Join Totally Refreshed?

Busy, established spa with loyal clients
Full reception, booking, and client management support
Dedicated hostesses who handle laundry and cleaning
Health benefits and flexible scheduling
Team-oriented workplace culture
Mentorship from experienced Team Leads with 10–15+ years at the spa
Focus on your clients while we take care of the rest

Ready to Join Our Team?

Please email your cover letter and resume to:

kara@totallyrefreshedsteamandspa.com
kathy@totallyrefreshedsteamandspa.com

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Part TIme Receptionist - Evenings / Weekends

We are looking for a friendly, organized, and professional team member to join our reception team and help create exceptional experiences for our guests.

What You'll Do

– Welcome guests & provide outstanding customer service
– Answer phones, emails, and client inquiries
– Schedule appointments and manage bookings efficiently
– Assist with retail sales and product recommendations
– Maintain a clean, organized, & professional reception area
– Support daily spa tasks & work closely with our spa team

You're a Great Fit If You

– Enjoy working with people in a fast-paced environment
– Have strong communication and organizational skills
– Are detail-oriented, reliable, and professional
– Enjoy working as part of a supportive team
– Experience with booking software

Join Our Front Desk Dream Team

Tell us a little about yourself and why you'd be a great fit for Totally Refreshed Steam & Spa.

Thank you for your interest in joining our team! Please complete the questionnaire below so we can learn more about you and your experience. We carefully review every application and appreciate the time you've taken to apply. While we wish we could respond to everyone individually, only those selected to move forward in the hiring process will be contacted. We wish all applicants the very best in their job search.

Name

Are you able to commit to the regular hours required for this position? Fridays: 4:00 PM – 10:00 PM, Sundays 9:30am-4pm, Some Saturdays, Potentially one additional evening shift during the week.

Do you have any planned vacations, school commitments, or upcoming scheduling conflicts that we should be aware of?

Do you have experience working in a spa, salon, wellness clinic, medical office, or similar environment? If yes, please tell us about your experience and any booking software you've used (Booker, Jane, Zenoti, SpaSoft, etc.):

Phone Number

How would you rate your computer and technology skills?

This position often involves working independently while managing phones, bookings, emails, and guest arrivals. How comfortable are you working in a fast-paced environment with minimal supervision?

What are your wage expectations for this part time position?

How many years of customer service experience do you have?

How much experience do you have answering phones and handling customer inquiries?

Have you worked as part of a larger team before?

How would you rate your multitasking abilities?

How would your previous coworkers or managers describe you in three words?

Why are you interested in working at Totally Refreshed Steam & Spa?

When would you be available to start?

Is there anything else you'd like us to know about you?

In this role, you'll often be assisting guests in person while answering phones, responding to emails, and managing bookings at the same time. What strategies do you use to stay organized and provide excellent customer service during busy periods?

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