Group Bookings

• Steam - Relieves Stress, Anxiety & Depression
  
• Steam - Encourages Relaxation
  
• Steam - Promotes Deep & Restful Sleep
  

• Steam - Boosts The Immune System
  
• Steam - Relief From Stiff Joints, Muscle Aches & Pains
  
• Steam - Removes Toxins From the Body
  

• Groups - Increase your sense of belonging and purpose. 
  
• Groups - Help you cope with stress and traumas
  
• Groups - Boost your happiness and reduce your stress. 
  

• Groups - Improve your self-confidence and self-worth 
  
• Groups - Improves psychological well-being
  
• Groups - Encourage you to change or avoid unhealthy lifestyle habits, such as excessive drinking or lack of exercise 
  

Our Online Booking System Can Book Groups up to 5!

GROUP ETIQUETTE

Please be aware that although this may be a special occasion for your group, other Guests are still enjoying services within the spa and therefore spa voices and etiquette must be respected at all times.

GROUP CANCELLATION  & BOOKING POLICY

All services booked must be paid for in full on the day the services are received , the services must be paid by a single payment.

We do require a credit card to guarantee group appointments.

Cancellations within 7 days will result in a 25% charge and within 72 hours will result in 100% charge.

An automatic 15% gratuity is added to all large group bookings.

GROUP BOOKING QUESTIONS

Q: I have a large group of people  that I would like to book in for a special event. Who do I contact?
A: Please email contact@totallyrefreshedsteamandspa.com 

Q: What do you qualify as a large group booking that
requires  a deposit?

A: Large Group bookings that has 3-4 people in the group and exceeds $500 in services is considered a large group booking. 

Q: How much is the deposit required to reserve a large group booking?
A: Group Bookings with service costs between $500-$999 require a 25% deposit that will be taken upon confirmation of booking the appointments. For larger group bookings exceeding $1000+ in service costs we require a 50% deposit that will be taken upon confirmation of booking the appointments. 

Q: How do I pay the deposit?
A: Our management team, will send you an email with a secure payment link to pay online.

Q: Who is responsible for paying the deposit?
A: The person that is organizing the group booking is responsible for paying the deposit in full to reserve the booking. Date and time of the group booking will not be reserved until the deposit is made in full. The deposit will be applied as a credit towards the final service total.

Q. How long are the steam baths?

A. The steam rooms are booked for one hour at a time; 45 minutes of steam and 15 minutes to shower and dress. We provide each room with a wash basin to use for a cool water wash. Water, aromatherapy, towels are all included in packages. We offer a selection of aromatherapy oils to choose from to add to the steam. The hostess will apply 4 – 6 drops to the top of the steam head. The steam then rises and the oil evaporates into the air and fills the room.

Q: What should I wear in the steam room?

A: All steam rooms are private suites. Clients can choose to wear a bathing suit, towel or what they feel most comfortable wearing in the steam room.
Do not wear street clothes in the steam rooms. 


Q: I'm expecting, am I allowed to steam?

A. For the safety of mom and baby we do not allow expecting mothers to steam during their pregnancy.

Exposure to hot steam increases a pregnant woman’s body temperature. To try to cool it down again, vessels near the surface of the skin dilate or expand to dissipate excess body heat by sweating. The heart needs to work harder to pump blood to the skin surface faster, which can quickly cause dehydration and be overheating. But the heart is also supplying oxygen to the developing fetus. High heat from a sauna or steam room could place an extreme burden on the mother’s heart and circulation at a time when her heart is already working hard. A pregnant woman with undiagnosed heart disease could quickly be in trouble.